Effective Date: 20th of July 2025
At SJCM AU ONLINE PTY LTD ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website [Insert Website URL] and purchasing from our store, you agree to the terms of this Privacy Policy.
We may collect personal information that you provide directly to us, such as:
Your name, email address, phone number, billing/shipping address
Payment details (note: we do not store full credit card information)
Purchase history
Account login details (if you register an account)
IP address and browser/device information (collected automatically)
We collect your personal information when you:
Make a purchase on our website
Register an account
Subscribe to our newsletter
Contact us for support or inquiries
Interact with our website via cookies and analytics tools
We collect your information to:
Fulfil and manage your orders
Provide customer support
Improve your shopping experience
Send updates, offers, and promotional emails (with your consent)
Comply with our legal obligations
We may disclose your personal information to:
Third-party service providers (e.g., payment gateways, delivery services, email marketing platforms)
Regulatory authorities, if required by law
We ensure all third parties comply with strict data protection standards.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. Your data is stored securely within Australia or in trusted, secure international servers that comply with applicable data protection laws.
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or outdated.
To request access or correction, contact us at:
Email: australia@brandymelville.com
We will respond to your request within 30 days.
If you wish to have your personal information deleted from our records, you can request this at any time.
Please contact us by email or in writing with the following:
Full name
Email address associated with your account
A clear request stating you wish to have your personal data removed
Email: australia@brandymelville.com
Subject Line: Privacy Data Deletion Request
We will action your request within 30 days unless we are legally required to retain certain information (e.g., for tax or transaction records). If we cannot fully delete your information, we will inform you of the reason.
You can also request to erase your data by visiting this Shopify page.
We use cookies to enhance your experience, analyse website traffic, and personalise content. You can manage cookie preferences through your browser settings.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
SJCM AU ONLINE PTY LTD
Email: australia@brandymelville.com